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Senior Business Analyst, Reporting & Business Intelligence

Job Description John Hancock Retirement Plan Services is a division of Manulife Financial.  JH RPS offers retirement plan products and services to organizations ranging from start-ups to large corporations within the US.  JH RPS is a strategic cornerstone of the wealth management business focused on successful growth through innovation, commitment to the customer and consultation with partners.  The Senior Business Analyst of Reporting & Business Intelligence will collaborate with various stakeholders to deliver reporting and business intelligence solutions supporting our Sales, Service, Marketing, and Personal Financial Solutions organizations, and contributing to the achievement of their strategic objectives. JOB PURPOSE Reporting to the AVP, Reporting and Business Intelligence, the Senior Business Analyst is responsible for providing analytical support, managing regular and ad hoc reporting and BI solutions, and providing insights and recommendations to the business. The Business Analyst will analyze complex problems, gather, transform, and explore data, visualize data using various BI tools, and effectively communicate analyses to various audiences. KEY ACCOUNTABILITIES / ACTIVITIES Be fully independent in reporting and data analytics Support the transformation of legacy tabular reporting to strategic Business Intelligence reporting and analytical solutions. Innovate reporting and BI solutions to evolve our client service offering. Perform ad hoc reporting and BI analyses to support our Sales and Service organizations. Discern trends and drive insight generation to support our product development and thought leadership initiatives. Ensure data and reporting is accurate and delivered in a timely manner. JOB REQUIREMENTS (KNOWLEDGE, SKILLS, COMPENTENCIES) 3-5 years of experience in working in business intelligence 3 years of retirement plan or financial services industry experience Experience in data management, report development, and data analysis Proficiency in MS Excel and BI reporting tools, preferably Microstrategy and/or Tableau Experience with database report development, preferably MS Access Proven ability to develop data-driven insights Proven ability to execute on multiple projects simultaneously, work in a fast-paced environment, and respond to time-sensitive deadlines Strong relationship management and communication skills Gather, document and interpret business customers reporting needs/business requirements Strong organization and project management skills  Excellent customer focus and a commitment to quality while still meeting deadlines Results oriented, with the ability to manage competing priorities and projects Strong problem-solving and analytical skills Ability to work independently and with teams at the Boston & Toronto locations 0369682
Salary Range: NA
Minimum Qualification
Less than 5 years

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